Privacy Policy
Buying a home involves sharing personal and financial context. This policy explains exactly what we collect, why we collect it, and the control you keep over it.
On this page
Right Address Homes Private Limited (Right Address Homes, we, us) is a residential property advisory firm operating in Bengaluru. This policy applies to our website, enquiry forms and advisory services. Effective from 1 January 2026.
1. Information we collect
We collect the details you choose to share with us: name, phone number, email address, preferred micro-market, budget range, home-buying timeline, family and commute requirements, and any notes you provide through our enquiry forms, calls or WhatsApp conversations. We also collect basic technical information such as browser type, device type, approximate location and pages visited, which helps us understand how our website is used.
2. How we use your information
Your information is used to understand your requirement, shortlist relevant residential projects, schedule and coordinate site visits, share market and pricing insights, support you through negotiation and documentation, and stay in touch about your search. We may also use aggregated, non-identifiable data to improve our micro-market research and website experience.
3. Sharing with developers and partners
To arrange a site visit or a formal price quote, we may need to share your name and contact number with the relevant developer or their authorised sales team. We share only what is necessary for that specific purpose, and only for projects you have expressed interest in. We do not sell, rent or trade your personal information to unrelated third parties or data brokers.
4. Service providers
We use trusted service providers for hosting, email, analytics, calling and CRM functions. These providers process data on our behalf under confidentiality obligations and are not permitted to use your information for their own marketing.
5. Data retention
We retain enquiry and advisory records for as long as needed to serve you and for a reasonable period afterwards, so that we can assist with post-purchase queries, documentation follow-ups and possession-stage support. You may ask us to delete your records at any time, subject to any legal or statutory record-keeping requirements.
7. Security
We apply reasonable technical and organisational safeguards, including access controls, encrypted transmission and restricted internal access, to protect your information. No system can be guaranteed completely secure, so we encourage you to avoid sharing sensitive financial documents over unsecured channels.
8. Your choices and rights
You can ask us to access, correct or delete your personal information, withdraw consent for marketing communications, or restrict how we contact you. Write to hello@rightaddress.homes and we will respond within a reasonable timeframe. You may opt out of updates at any time without affecting the advisory support already underway.
9. Children
Our services are intended for adults evaluating residential property purchases. We do not knowingly collect personal information from anyone under the age of 18.
10. Changes to this policy
We may update this policy to reflect changes in our services, technology or legal obligations. The revised version will be published on this page with an updated effective date. Continued use of our website and services after an update indicates acceptance of the revised policy.
11. Contact
For any privacy question, request or concern, contact us at hello@rightaddress.homes or +91 95354 28855, or write to Right Address Homes Private Limited, Bengaluru, Karnataka, India.
